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    ebank@bharatbank.bank.in
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    • Net Banking

      022-6189 0061 / 62 / 63
      ebank@bharatbank.bank.in
    • Mobile Banking

      022-6189 0111, 6189 0034
      mbank@bharatbank.bank.in
    • Card

      022-6189 0123
      cards@bharatbank.bank.in
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For full details read our Terms & Conditions and Privacy Policy

Lenotice and Request for Consent

I hereby consent to collection and processing of my data by Bharat Co-operative Bank (Mumbai) Ltd., for availing this account and relevant services in the manner described below.

Notice and request for consent

Bharat Co-operative Bank (Mumbai) Ltd., ("Bank" or "us" or "we") respects your privacy and is committed to protecting your personal data.

This notice and request for consent ("Notice") will inform you about how the Bank proposes to collect, handle, store, use, disclose and transfer ("Process") your personal data in connection with the requested product/account relationship and related services.

1. Categories of Personal Data

We may Process the following types of your personal data:

  • Identity & Contact: Name, address, mobile number, email, signatures, date of birth, identity/residence identifiers (Aadhaar, PAN), marital status, citizenship, etc.
  • Financial Details: Income, occupation, transaction history, payment records, etc.
  • Third-Party Info: Nominee, family, authorized signatories, correspondent bank data.
  • Online & Technical: Location, IP address, device IMEI, operating system, contact lists, technical usage data, PINs in encrypted form.
  • Correspondence & Analytics: Records of chats, emails, telephone calls, credit scores, behavioural projections, analytical results.
2. Purposes of Processing
  • To meet legal, KYC/AML, credit reporting, data audit, and regulatory obligations.
  • To assess and monitor continued eligibility and suitability for requested products.
  • To enable net banking, digital banking, card issuance, and service delivery.
  • To enable repayment, recovery, legal enforcement, and fraud prevention.
3. Data Sharing

We may share your personal data with affiliates, credit bureaus, payment gateways, card associations, service providers, consultants, fintech partners, and loyalty management entities for specified purposes.

4. Rights & Withdrawal of Consent

You have the right to withdraw your consent at any time by writing to privacy@bharatbank.bank.in. Discontinuation of consent may affect our ability to continue offering requested services.

5. Contact Information

DPO: Mr. Sunil Palkar

Email: privacy@bharatbank.bank.in

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FAQ's

Visit your base branch and submit the 'Netbanking Registration Form' signed by authorized signatories or you can download the 'Netbanking Registration Formā€ from Bharat bank’s official website www.bharatbank.bank.in>> Other Links>>Downloads>>Forms>>Netbanking Application Form and email the duly filed form to ebank.bharatbank.bank.in from your registered email id.

Download 'Bharat Bank Nexa' from the App Store or Google Play. Open the app, Click on Register button and follow the instructions on the screen.

Your Customer ID is a unique number printed on the first page of your Passbook and on your Cheque Book. It is also mentioned in your Welcome Letter.

Click on 'Forgot Password' on the login page > Enter User Name & Captcha > Authenticate > Set your new password instantly.

Open the app and click on "Forgot MPIN." Follow the onscreen instructions to reset your mPIN.

Your ID is disabled after 3 consecutive incorrect login attempts to prevent fraud. It will auto- enable after one hour. To unlock it immediately, Please call digital banking support helpline number.

Netbanking:Ā TransfersĀ >Ā ManageĀ PayeeĀ >Ā AddĀ Payee.Ā 
NexaĀ App:Ā FundĀ TransferĀ >Ā PayĀ PeopleĀ >Ā AddĀ Payee.Ā 
Note:Ā AĀ coolingĀ periodĀ ofĀ 1Ā hourĀ appliesĀ forĀ newĀ payees.Ā 

IMPS: ₹5Ā LakhĀ perĀ dayĀ (Instant).Ā 
oNEFT: ₹10Ā LakhĀ perĀ day.Ā 
oRTGS: ₹10Ā LakhĀ perĀ day.Ā 
oOverallĀ Limit: ₹10Ā Lakh/dayĀ (canĀ beĀ enhancedĀ viaĀ branchĀ request).Ā 

Yes, all accounts (Savings, Loan, Deposit) linked to the same Customer ID will automatically appear in the dashboard.

This happens if you access the login page from a saved bookmark. Always type https://netconnect.bharatbank.bank.in/elara/elara#/login directly in the browser or go through the link from https://www.bharatbank.bank.in.

Netbanking:Ā AccountsĀ >Ā AccountĀ StatementĀ >Ā SelectĀ PeriodĀ >Ā DownloadĀ asĀ PDF/Excel.Ā 

Yes, use the "Schedule Payment" option under Fund Transfer to set up one-time or recurring (Standing Instruction) transfers.

Netbanking: Ā Service Requests > Cheque Services > Stop Payment > Enter Cheque Number > Submit. oEmail to your base branch and call to confirm.

Yes,Ā youĀ canĀ enableĀ BiometricĀ LoginĀ fromĀ theĀ AppĀ SettingsĀ forĀ fasterĀ access.Ā 

Visit your base branch and submit the ā€œService request Ā Form' signed by authorized signatories.

Yes, go to the "Deposits" section in Netbanking or Nexa, select "Open FD," choose the tenure and amount, and confirm. The receipt is generated instantly.

Yes, Corporate Netbanking (NFC) supports "Maker-Checker" workflows where one user initiates a transaction and another authorizes it.

This service is not available at present in Nexa Mobile App oYou can pay utility bills on GPay and other such platforms by linking your Bharat Bank Account there.

Yes, for security, you must re-verify your mobile number (SIM binding) on the new device. The app will stop working on the old device.

Yes, you can lock your access via the "Profile" settings or by calling customer care if you suspect unauthorized activity.

Do not worry. The amount is usually reversed within T+1 working days. If not, raise a "Dispute" via the app's Help section.

Currently, these transfers are free of cost when performed via the Nexa App or Netbanking.

IDs are locked after 3 incorrect attempts; they auto-enable after one hour, or you can call digital banking support helpline number to unlock it immediately after verifying your identity.

Ā Yes,Ā itĀ isĀ aĀ securityĀ featureĀ forĀ high-valueĀ chequesĀ toĀ preventĀ fraud.Ā 

Yes, via the "Service Request" menu in Nexa/Netbanking with no charges.

Yes, Nexa supports fingerprint and facial recognition for secure access.

Statements can be viewed in Nexa Mobile Banking.

A service allowing balance inquiries and mini-statements by sending specific keywords to 9223009999.

Yes, you can block, enable, or disable your card and set transaction limits.

Use the "Request Cheque Book" option in Netbanking or Nexa Ā Mobile app; it is delivered to your base branch.

Yes, a single login provides a unified view of Savings, Loans, and Deposits.

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